TERMS AND CONDITIONS
By accessing and utilising the services of Holly Simpson Veterinary Physiotherapy, you accept and agree to be bound by the terms and conditions of this agreement. In addition when using these particular services you shall be subject to any guidelines or rules applicable during the process of these services. Any participation in this service constitute acceptance of this agreement. If you do not agree to abide by the details of the form then do not use this service.
It is a Legal requirement under sections 19 and 20 of the veterinary surgeons act 1966 that there is veterinary permission in place before an animal can be treated by a veterinary physiotherapist. Please either provide information of your veterinary practice or download a veterinary referral to be completed by yourself and veterinarian before your appointment.
Treatment fees are payable post treatment session via means of cash or BACS transfer. Cheques will not be accepted. If receiving physiotherapy paid for by an insurance company the fee is still payable post treatment session and then the claim will be reimbursed to the claimant via the insurance company.
I require a 24 hour cancellation notice for any appointment otherwise a charge may be incurred. Any forgotten or missed appointments will be charged in full.
I reserve the right to refuse treatment to any animal which is deemed unsafe / unsuitable for physiotherapy and if the animal is deemed unsuitable it will be referred back to its veterinarian. In a case where I may believe there is a welfare concern it will be reported to an appropriate veterinary surgeon and also an appropriate animal welfare organisation.
Any Information / photographs collated during assessment and treatment sessions are the property of Holly Simpson Veterinary Physiotherapy and therefore can be utilised for both private and public use (For example: advertising purposes).
By confirming any appointments you are agreeing to the terms and conditions outlined above.